Monday, April 5, 2010

Cervical Spinal Decompression

How mBank wasting your time and your customers

The phone rang, I was busy, so a few times I do not recall. Restricted number, so do not oddzwaniałem but insistently rang every few hours for several days. Finally answered.

the other hand, a nice gentleman from mBank proposed credit line account (ie, revolving credit). The mBank I use for a long time, but I do not put much money there is a second account, I shed there at some time a pair of gold would have on some sudden access (Allegrowe) payments. So in total, surprised me with the proposal, such as account history and not another. Do not ask for any loan, even my head did not come. I shared the doubts that the Lord of mBank quickly dispelled by proposing a small limit.

politely thanked, saying a lack of time, but he insisted and encouraged, so in total, yielded always a few cents extra for any unforeseen accidents. Here we just started, the whole procedure, including the reading (and recording) of the various clauses and reservations, lasted almost half an hour. At the end of the consultant, of course, reserved the final decision will be taken after consideration by the analyst, but that is basically a formality.

Well, after a few days dostałem mail that:
 sorry to inform you that our Bank analysts Your current situation does not provide sufficient grounds for granting the requested credit product 
Well and good, but what was the call and persuade? I've lost 30 minutes of life forever, you also a consultant, not counting the cost of telephone calls. And the labor cost analyst, which I agree with the decision, he surprised me the credit if admitted (although in principle nothing surprising ). But they chased me with this proposal, the amount of the credit line was also proposed by the consultant. So why all this?

One thing I know, never again to anyone with mBank fail to persuade me to even the shortest conversation. Like I needed anything, he'll call.

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